Fees & Policies - Forrest Road GP

Fees & Policies

Forrest Road GP is a MIXED BILLING practice on all days of the week from 1st January 2023.

SURGERY FEES: As of the 1st January 2023

From 1st January 2023, Forrest Road GP will become a mixed billing practice on all days of the week. This change would mean that there will be out of pocket cost for your appointments. The rebate we receive from Medicare does not cover the operational costs of practice. We are committed to providing the best quality healthcare for our, patients & so we have taken this step to protect the viability & sustainability of our practice.

You will need to bring a valid Medicare card, Concession or Pension card to each visit. Non-Medicare cardholders will be charged a fee for consultations. All Fees MUST be paid on the day.

We will continue to Bulk Bill the following patient groups:

• Children 15 and under
• Pension Card holders
• Concession card holders
• DVA Gold card Holders
• Health assessments
• Chronic Disease Management (Care Plans)

STANDARD CONSULTATION: $75.00

LONG CONSULTATION: $115.00

Private Fees apply for non-Medicare cardholders.

Private Fees apply for some services. Please contact the centre for more information

Please see Pricing & Payment section for detailed information or please call our friendly staff to get full information on our pricing.

PRICING & PAYMENT

Fees:

Consultation Fees- Weekdays from the 01st of March 2024

CONSULT TYPE WEEKDAYS & Saturdays until 1pm	FEES FOR CONSULT	AMOUNT BACK from MEDICARE	OUT OF POCKET
STANDARD CONSULT	$ 75.00	$ 42.85	$ 32.15
LONG CONSULT	$115.00	$ 82.90	$ 32.10
TELEPHONE CONSULT OR TELEHEALTH CONSULT	$ 75.00	$ 42.85	$ 32.15

Procedures: 

All Procedures at Forrest Road GP incur out-of-pocket fees.

The doctor or Reception staff can advise you at your consultation regarding the fees.

• Skin Excisions
• Iron Infusions
• Implanon Insertion & removals
• Mirena Insertions & removals
• Wedge resection of toenails
• Laceration repair
• Privately Charged vaccinations not funded by the Government

Non-Medicare Rebatable Consultations:

These consultations incur a fee and are NOT Medicare rebatable. Please speak to our friendly reception staff when making an appointment for these types of consultations.

• Workers Compensation
• Driving medical assessments- Private & commercial standards
• Pre-Employment medical assessments & related investigations
• HUET Medical assessments
• Fitness for duty assessments

Consultation Fees- After Hours Saturdays from 1 pm, Sundays & Public Holidays as of the 1st of March 2024

CONSULT TYPE – AFTER HOURS Saturdays from 1pm, Sundays & Public Holidays	FEES FOR CONSULT	AMOUNT BACK from MEDICARE	OUT OF POCKET
STANDARD CONSULT	$ 85.00	$ 55.80	$ 29.20
LONG CONSULT	$125.00	$ 95.70	$ 29.30
TELEPHONE CONSULT OR TELEHEALTH CONSULT	$ 85.00	$ 42.85	$ 42.15

Emergencies

Please dial 000 or attend the nearest hospital in an emergency. The nearest hospital to the centre is:
Armadale Health Service 

3056 Albany Hwy, 

Mount Nasura 6112

08 9391 2000

Appointments

We cater for urgent, non-urgent, complex, chronic disease management, health checks, immunisations, insurance and driver medicals and case conference consultations.
A standard appointment is 10 minutes however if you require more time, longer appointments are available. Please advise the receptionist when booking your appointment and they will assist you accordingly.

Walk-ins

We require pre-booked appointments. Please speak to our receptionist if you do not have an appointment and need to see one of our doctors.

Interpreter services

For patients experiencing language or disability difficulties, a translator can be arranged.
If you require this service, please discuss this with our receptionist when making your appointment. Our doctors also speak the following languages: Hindi, Telugu, Kannada, Russian, Romanian and Bengali,.

Recall/Reminder system

You will be automatically enrolled in our Recall/ Reminder system to inform you of recurring healthcare issues such as annual check-ups, care planning and immunisations. Please advise the receptionist if you do not wish to participate. Patients will be contacted for recalls when clinically indicated and necessary.

Telephone policy

Most issues are best dealt with in consultation with your doctor, however, you may leave a message with the receptionist to forward to your doctor and he/she will endeavour to return your call.

Test results, referrals, and scripts

We have a policy that requires you to make an appointment to discuss all test results. Due to the Privacy Act 1988, we cannot give results out over the phone.
Referrals and repeat scripts will be issued during your consultation, and generally cannot be issued in response to a phone request. Your doctor may do so at his/her discretion; however, this may attract a fee.

Privacy policy and patient feedback

Forrest Road GP complies with all confidentiality and privacy obligations. Please ask at reception for a copy of our Privacy Policy. Patient feedback is welcomed and forms are also available at reception.

Complaints

Can be made directly to the Office Manager by calling, by email info@forrestroadgp.com.au or to The Health and Disabilities Services Complaints Office www.hadsco.wa.gov.au complies with all confidentiality and privacy obligations. Please ask at Reception for a copy of our privacy policy. Patient feedback is welcomed, and forms are available at reception.